Senseo coffee pods
Posted by Chris @ 5:36 pm
Senseo. I think it would be safe to say this is a fairly popular coffee machine in the UK, and for it you can buy specific coffee pod; mild, medium, dark and decaf. Everything was right with the world.
Then I went on holiday to France, and discovered a whole bunch of other, very tasty Senseo coffee pods, and I felt cheated. So what did I do? I did what any consumer would do, I wrote to Senseo, and asked, what the devil's going on? They replied (I'm showing an excerpt).
We are very sorry that you feel that the choices of Senseo pods in the UK are very poor. The Senseo range of blends differs from country to country, and the Senseo brand is growing fast here in the UK. Although some of the blends you may have seen are not yet available here, they may be launched in the future. I am pleased to note below our full UK range for you together with their stockists:
Mild- Asda and Sainsbury stores.
Medium- Co-op, Sainsbury, and Tesco stores.
Dark Roast- Co-op, Sainsbury, and Tesco stores.
Decaffeinated- Co-op, Sainsbury, and Tesco stores.
Senseo City Rio de Janeiro- Vanilla- Tesco
Senseo City Sydney- Vanilla & Lime- Tesco
Senseo Vienna. Vanilla, Chocolate, and Hazelnut- Tesco
Senseo Selection Brazil- Waitrose stores
Senseo Selection Kenya- Tesco stores.
Senseo Selection Sumatra- Tesco and Waitrose stores
Fantastic, so they sell the varieties I'd seen France in the UK, just not down my local supermarket. So next on my contact list, you guessed it, Tesco.
My question was simple enough "could you possibly tell me which Tesco stores sell the extended range of Senseo pods?" The response was unexpected.
Thank you for your email.
We are unable to contact our stores on your behalf as our stock situation is constantly changing and we may inadvertently provide our customers with incorrect information regarding availability. For example, when a customer contacts us regarding product availability, our system may show that stock is available, however, when the customer visits the store, stocks have sold through.
However, if you would reply to this email providing us with your postcode, we will supply you with up to three stores in your area including the phone number so you may call in advance before you travel.
Phone numbers to ring stores, what!?!?! I tried again, hoping for a better response.
I understand you can't give specific stock advice as it might be out of date by the time you contact me. However I was hoping you could just tell me which stores generally stock the wider range of Senseo pods. Surely this is just a matter of seeing which stores have placed orders for the more unusual pods in the past? The actual number of available pods at this point in time isn't important, just knowing that a store generally sells the wider range is.
Failing that my postcode is S73 8** and I'll do some ringing around, but to be honest I thought it would be easier than this to find out!
And their response, finally, was:
Thank you for your email.
Your biggest selection would be at our;
DONCASTER EXTRA
Woodfield Plantation
Balby
South Yorkshire
DN4 8SN
Tel: 0845 6779207
So the conclusion of this long post? You can buy the better Senseo pods in the UK, but its the luck of who answers your email at Tesco as to how quick you find out where!
After all that I think I need a coffee.....
11 Comments
Wednesday, June 14, 2006 8:36:00 pm
Im concerned that it bothers you that much, the fact that you need to source such a thing so eagerily (why you didnt just bring some back form france baffles me).But what baffles me more is where do all you SDL workers find the time for all the blogging and out of work development?!?!
I mean do you not do anything at work but chat about blogging and write stuff to go on you blogs?!?!?
This comment posted by Anthony Main
Wednesday, June 14, 2006 8:57:00 pm
We did buy loads in France but we have finished the one we really liked! I don't really want to travel all the way back to France to get some more!I can safely say that Chris does the majority of his blogging and out of work web development at home. I think he only stops to eat his tea and go to bed, or if my whinging gets very loud!
This comment posted by Anonymous
Wednesday, June 14, 2006 9:22:00 pm
But what baffles me more is where do all you SDL workers find the time for all the blogging and out of work development?!?!Hold on one god damn googling minute there tigermain... Coco's the only one who does any real out of work development. I mean, he even uses Microsoft Project to schedule in when he can spend some time with his wife!
Isn't that right, Dawn?
This comment posted by Tony Ruscoe
Thursday, June 15, 2006 8:48:00 am
"COCO"? Please expand I'm intrigued?This comment posted by Anonymous
Thursday, June 15, 2006 9:20:00 am
Coco was a name given to me by Chris Hill. Why Coco I don't fully know, but its stuck as a fun nickname to help identify me from Chris. I'm sure Chris can explain it further...As for where I get the time for all this blogging and out of work development, I spend my evenings on the PC (and make time for my lovely wife, obviously), and I don't have two crazy dogs to look after ;o)
This comment posted by Chris
Thursday, June 15, 2006 12:17:00 pm
(and make time for my lovely wife, obviously)When!?!?
At least Ant does make time for his lovely dogs!
This comment posted by Anonymous
Thursday, June 15, 2006 3:32:00 pm
Glad we cleared that Coco thing up as I was just as confused as you were Marion!And thanks for the nice comment Dawn, to be honest in my life its harder for me to get a minute of Heathers (the misses') time than it is for her to get some of mine.
And FYI (everyone) dogs will be going back to a shelter soon sadly. We just don't have the time that they need and they are starting to cost us a small fortune in damages and dog walkers. Unless anyone wants two beautiful and really friendly dogs that just need some more attention than we can give!!
This comment posted by Anthony Main
Thursday, June 15, 2006 3:41:00 pm
Sorry to hear about the dogs matey, but sounds like it is for the best.This comment posted by Chris
Thursday, June 15, 2006 7:18:00 pm
(Chris is now wondering whether there's a shelter that takes old wives. He's had his for almost a year now and she's costing him a fortune too...)This comment posted by Tony Ruscoe
Thursday, June 15, 2006 7:20:00 pm
You've gone too far this time Ruscoe, too far....This comment posted by Chris
Saturday, June 17, 2006 10:39:00 pm
Cattery?!?!? (I'll get my coat)This comment posted by Anthony Main
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